Terms of Service

Clear, fair terms that respect your digital autonomy and protect both you and our ability to provide a great service.

Last updated: June 19, 2025

1. Acceptance of Terms

By downloading, installing, or using Lotus ("Service"), you agree to be bound by these Terms. If you do not agree, do not use the Service.

2. Description of Service

Lotus is a personal digital‑wellness application providing:

The Service is for personal, non‑commercial use only.

3. User Accounts and Responsibilities

4. Screen‑Time Management & App Blocking

CRITICAL LIMITATIONS

Disclaimer – Functionality may change, degrade, or cease with future iOS/device updates.

5. Health & Wellness Disclaimers

Lotus is not a medical device or therapy. Results vary and no outcome is guaranteed. Notifications and in‑app messages are motivational prompts, not medical or psychological advice.

6. Subscriptions & Payments

7. Data & Privacy

8. Acceptable Use

You agree not to:

9. Intellectual Property

9A. NO WARRANTIES (AS‑IS)

THE SERVICE AND ALL CONTENT ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON‑INFRINGEMENT. YOUR USE OF THE SERVICE IS AT YOUR SOLE RISK.

10. Limitation of Liability

To the maximum extent permitted by law, our total liability shall not exceed the greater of (i) amounts you paid us in the past 12 months or (ii) USD $100.

11. Indemnification

You agree to indemnify Fuyu Labs LLC against claims arising from your misuse of the Service or violation of these Terms.

12. Termination

You may stop using Lotus at any time by deleting the app. We may suspend or terminate access for violations.

13. Dispute Resolution — Binding Arbitration; Small‑Claims Exception

Individual Arbitration

Any dispute shall be resolved by binding arbitration before a single arbitrator of the American Arbitration Association ("AAA") under its Consumer Arbitration Rules.

Small‑Claims Court

Either party may instead bring an individual action in small‑claims court in your county of residence or Santa Clara County, California, if the claim is within that court's jurisdiction.

Fees

Fuyu Labs LLC will advance AAA filing and arbitrator fees up to USD $5,000; the arbitrator may re‑allocate fees after ruling.

CLASS‑ACTION WAIVER. YOU AND WE AGREE THAT EACH MAY BRING CLAIMS ONLY ON AN INDIVIDUAL BASIS.

30‑Day Opt‑Out

You may opt out of arbitration by emailing synclively@gmail.com and mailing a signed letter to the address in §18 within 30 days of first download. Your letter must state that you wish to opt out of arbitration and include your name and Apple ID email. If you opt out, the rest of these Terms still apply.

14. Governing Law

These Terms are governed by the laws of California, USA, except that mandatory consumer protections of your country of residence still apply.

15. Changes to Terms

We may modify these Terms; material changes will be announced in‑app or by email. Continued use constitutes acceptance.

16. Force Majeure

We are not liable for delays or failures caused by events beyond our reasonable control (e.g., natural disasters, war, outages).

17. Accessibility Commitment

Fuyu Labs LLC strives for WCAG 2.1 AA compliance. If you encounter an accessibility barrier, email synclively@gmail.com so we can improve.

18. Contact Information

Fuyu Labs LLC

Email: synclively@gmail.com

Legal notices: synclively@gmail.com

We aim to respond within 90 days, though complex matters may take longer.

19. Jurisdiction‑Specific Addenda

The Service is primarily offered in the United States, Canada, Australia, and the United Kingdom / Republic of Ireland, though it may be available in additional territories through app store distribution.

IMPORTANT: The regional clauses below are for planning purposes only and create no current legal obligations until Lotus is officially launched in the respective territory. Upon launch in any territory, the relevant clause will supplement and, where inconsistent, supersede the main Terms for users in that territory only.

19‑EU/UK – European Economic Area & United Kingdom

19‑BR – Brazil

Pending official launch. On launch this clause reads: "Brazilian consumers may cancel digital content within 7 days of purchase per Art. 49 of the Consumer Defence Code."

19‑JP – Japan

Pending official launch. On launch, this clause satisfies the Act on Specified Commercial Transactions: "Seller: Fuyu Labs LLC • Designated Sales Manager: [Name] • Address/Phone: [Address/Phone] • Price: Displayed on App Store • Payment timing: At purchase • Delivery timing: Immediate download • Returns: Digital goods—no returns except defects."

19‑AU – Australia

Pending official launch. On launch this clause reads: "Nothing in these Terms excludes, restricts, or modifies any consumer guarantee, right, or remedy under the Australian Consumer Law."